HP OfficeJet Pro 6978 troubleshooting guide to help you
Learn How to Troubleshoot HP OfficeJet Pro 6978 Printer Error
It's time to troubleshoot HP OfficeJet pro 6978 printer and resolve the frequent error messages that appear. It’s not a tough job to complete the troubleshooting if you select the appropriate troubleshooting guide.
To start with HP OfficeJet pro 6978 troubleshooting, you need to analyze what causes the error
Then select the appropriate troubleshooting guide
If it's a printing error, you can clear the jammed or stuck papers inside the Printer compartment
Connect your device to a good speed network. If the network connection is slow, you can print a test page to verify the network settings
If you are using a wireless connection, try changing the connection to wired. Use a good quality Ethernet cable to connect your device
Align the cartridge properly to the slot. Wipe the cartridge surface to remove the dust or smears that accumulate over the cartridge surface
Check if performing a device restart can fix HP OfficeJet pro 6978 printer error
If the errors remain, you can try replacing the device with a new one. Checking the device reviews can help to find the best and compatible HP printer model to use
Make sure that no external software or malware affect the device performance
HP print and scan doctor tools can help to fix the frequent error messages that appear. Install HP print and scan doctor software visiting the appropriate portal
If the error is resolved, start printing a test document to verify the print settings
If you require any help to execute HP OfficeJet Pro 6978 troubleshooting, talk to our team of network support. You can wait after dialing the customer support number +1-850-761-8950 or visit www.123.hp.com/setup
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